iMessage messed up in iOS 10 update

After updating to iOS 10 my iMessage app is pretty much useless. For the first hour I would click on it and it would just go to a white screen and then crash. After numerous attempts I finally got it to work. Then my iMessages aren't sending after finally getting the app to work. It says undelivered or will send as a SMS. Very inconvenient. Is anyone else having his problem?

iPhone 6s, iOS 10

Posted on Sep 13, 2016 4:35 PM

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28 replies

Sep 14, 2016 10:02 AM in response to alidinak

So, I was excited to upgrade my phone (6S, AT&T) to iOS 10 yesterday (as I usually am with upgrades) -- to the point that I brought my laptop into work to facilitate the work.


And while I have generally been happy with the upgrade, there are a few issues. Including the battery life and heat of the phone, I am finding that iMessage continues to crash, or freeze. I am able to use it for a short period of time before either I am not able to open my messages or the iMessage section of Settings. Or, it reverts to SMS ("green") rather than iMessage.


I keep doing a restart to free me of the problem -- but it has yet to stop. Any help from anyone?


Thanks so much.

Sep 26, 2016 11:40 AM in response to alidinak

I haven't seen the white screen but almost half of the messages to my kids (both on iOS 10, we are all using iPhone 6s's) are sending as SMS, but still FAIL to send (they never see them). iOS 10 seems to have squashed a lot of bugs but IMO not being able to communicate with my children reliably is a huge issue considering texting has been around for a little while now...

Oct 4, 2016 11:00 AM in response to alidinak

I spoke with Apple support chat for about 3 hours one night. The solution is to re-download iOS 10 manually.


Steps:

-When your phone is connected to your computer through USB, press and hold the home and power button until AFTER the apple logo appears

-The itunes logo will appear with an image of the USB cord

-iTunes will then pop up and ask you if you wish to manually restore or update your phone

-Choose *update* then wait


For me, my phone updated to iOS 9.3.5 & I was no longer connected to my service provider (Verizon). I then had to do a software update back to 10. This fixed my iMessage issue, however I lost all of my text messages. Hopefully this works for some people.

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iMessage messed up in iOS 10 update

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